Privacy Policy

Updated 04/10/2025

Introduction
macinteract Pty. Ltd. ABN 44 155 154 653 (“we”, “our”, “us”) is committed to protecting personal information in accordance with the Privacy Act 1988 (Cth), as amended, and the Australian Privacy Principles (APPs). We comply with the Office of the Australian Information Commissioner’s guidelines and relevant privacy reforms effective from 2025.
Collection of Personal Information
We collect personally identifiable information only when submitted through website forms, email, or third-party services, including:
• Google Analytics (website analytics and usage statistics)
• Typeform (contact and smart check forms)
• MailChimp (email subscriptions and communications)
• Stripe and Paddle (electronic payment processing)
• Social media platforms including LinkedIn and X (external engagement)
Purpose of Collecting Data
Information is collected to provide and improve services, process transactions, respond to enquiries, deliver targeted communications, perform analytics, and meet our legal obligations. Sensitive information is collected only with informed consent, or as required by law.
Use and Disclosure
We use personal information for the purposes stated at collection. Disclosures are limited to trusted third parties (including those listed above) and only for legitimate business or legal obligations. We do not sell or rent your information. Where information is transferred or stored outside Australia (e.g., MailChimp in the USA, Stripe or Paddle in the USA/EU/UK), reasonable steps are taken to ensure appropriate safeguards compliant with APPs. Users are encouraged to review third-party privacy policies.
Electronic Payment Services: Stripe & Paddle
If you make payments via our website, your data (such as name, contact, billing details) may be processed by Stripe or Paddle for payment processing and security. Information may be transferred internationally (including the USA, UK, or EU) and used for fraud detection, regulatory compliance, and anti-money laundering as required by law.
• Stripe: https://stripe.com/au/privacy
• Paddle: https://www.paddle.com/legal/privacy
Your data is handled in accordance with both the Australian Privacy Act and the privacy frameworks of these providers. You can request access, correction, erasure, or portability of your payment data, and request limitations on its processing, by contacting us or these providers directly.
Use of Cookies
Cookies are employed for essential website functionality and analytics. They do not personally identify website visitors. Users can disable cookies via browser settings, but some site features may be affected.
Access, Correction, and Data Portability
Individuals can request access to or correction of their personal information at any time. Requests for erasure (“right to be forgotten”) or data transfer (portability) are processed within a reasonable timeframe as required by Australian law.
Right to Erasure
You may request the deletion of personal information when no longer needed for business or required by law. Exceptions may apply where certain information must be retained to comply with regulatory requirements or defend legal claims.
Security and Data Retention
We implement technical and organisational measures to protect against misuse, interference, or loss, as well as unauthorised access, modification, or disclosure. Data is destroyed or de-identified when no longer required, or securely retained only as long as necessary under law.
Direct Marketing and Opt-Out
Marketing communications occur only with explicit, informed consent. Every communication includes options to opt out or update your preferences.
Anonymity and Pseudonymity
Where lawful and practicable, individuals may interact with us anonymously or using a pseudonym.
Social Media Interactions
Interactions via platforms such as LinkedIn or X are subject to those platforms’ privacy policies. Information posted to our public channels may be recorded for engagement purposes but is not used to further identify individuals unless authorised by law or consented to.
Complaints
For any privacy concerns or to exercise rights under law (access, correction, erasure, portability, restriction or objection), contact our Privacy Officer at your contact details. Complaints will be addressed within 30 days. If unsatisfied, individuals may contact the Office of the Australian Information Commissioner: www.oaic.gov.au/privacy/privacy-complaints/.
Policy Updates
This policy may be updated periodically to address legal, technological, or business changes.
The current version is always available on our website.

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