Synology file server access problems on macOS 14 – Sonoma
It seems that macOS 14 (up to at least macOS 14.5) – Sonoma, has a bug preventing users from accessing Synology file servers.
It seems this is caused by a malformed Keychain entry, created when your password changes or is entered incorrectly.
Hot to fix this - temporarily...
- disconnect from WiFi and connect via Ethernet;
- open… /Applications/Utilities/Keychain Access.app (please do not choose open Password in System Settings, but continue in Keychain Access)
- on the left under Default Keychains, select ‘login’
- in the search filed at the top right of the Keychain Access app, search for either your servers FQDN or IP address, e.g. files.macinteract.com or 172.2x.xx.xx
- select and delete any entry that matches this search;
- next restart your Mac;
- log back in to your user account and try to reconnect to your file server;
Please note you may have to repeat the above whenever your password changes.
macinteract Pty. Ltd. | ABN 44 155 154 653 | terms and legal. | © 2024